| Working With Solution Providers Benefits for the manufacturers With new machines or SP-specific variants, Laser-Scan designs maintenance regimes, writes service manuals, writes / give user training courses, feedback field issues and recommend / design updates and mods. Manufacturers also benefit from not being obliged to provide support and installation services, enabling them to concentrate on the generation and sales of their systems. Benefits for the end user Laser-Scan provides a one-stop shop support service for the whole system allowing problems to be solved efficiently and prevent any buck-passing from multiple suppliers. The Laser-Scan technicians have experience from all of the SP installations throughout the world so will fully understand users’ requirements and problems. This is particularly beneficial if the SP systems are spread thinly around the world. |
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